For any operational questions not answered in this FAQ, please email Support.

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  • I downloaded the app and the app store says it's installed, but I can't find the icon.

This is not an app problem, and sometimes happens with certain devices.  Power down your device and then power it back up.  The app icon should now be visible.

  • Which mobile devices are supported?

The application is universal and will run on an iPhone, iPod Touch, or iPad.   If you are using an iPhone or iPod Touch, the pages will sometimes view better in landscape orientation.

  • Is there a limit to the number of articles that are downloaded?

There is an application-imposed limit of the most-recent twenty articles per topic so that download times do not become excessive in cases where there is a lot of content.

  • How do I share the content on social media?

On the page you want to share, press the action button in the corner of the page, then select your social media network of choice. 

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