For any operational questions not answered in this FAQ, please email Support.

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FAQ

  • How can I delete a timeline entry, meal or ingredient?

All item tables support the standard Apple swipe left to delete operation. Friends' feeds that show on your timeline can only be deleted by unfollowing them.

  • How do I unfollow a friend who's timeline I've accepted?

Go to the Admin tab and select "Following". In the following table, swipe left the person you want to stop following.

  • How can I edit name of a meal I've already entered?

Long press (longer than 0.5s) on the meal name in the meals list and the keyboard will appear and allow you to edit the name.

  • How do I adjust my meals' servings?

The servings setting has two possible use cases. If you created a meal by entering individual ingredients for which Eating Now has provided nutritiional information, then use the servings setting to indicate how many servings are contained within that meal. When you add a meal to your timeline, use the servings box that is presented to indicate how many servings you ate.  Note that this is a decimal number, so you could have eaten 1.5 servings of a meal that has a small serving size (or you might have been hungry).

  • Why doesn't my name show next to comments I make on my timeline feed? I gave the app permission.

Eating Now looks up your name in your contact list, using the email you used to log into iCloud. If your name doesn't show in the comments field, make sure that you are listed in your device contacts list, and the entry includes at least your iCloud email address.

  • How should I add ingredients to my meal? There are so many in the list.

Use the search box. As you start to type in the box, Eating Now will search the ingredient items stored on your device and show the filtered results. If you see the one you're looking for, touching it will present a dialog asking you to select the quantity for your meal. If the ingredient is not currently in your device, you can search online by typing a complete word in the box and touching "Search". Alternatively, if the item you want to add to your meal has a barcode, you can scan it with your device and that will trigger the search.

  • How many items are in the nutrient database?

Within the app is a databse of almost 9000 ingredients, each of which has full nutrient information. If your ingredient is not listed there, a barcode scan of the food item will access a USDA database of almost 200,000 items. If that doesn't contain your desired ingredient, Eating Now will look in a crowd-sourced database. If the item still isn't found, you can enter it into that database manually for you and others to use.