This
is the support page for Central Banks. Most
application problems can be solved by either restarting the device
or reloading the application from the app store. If neither of these resolves your problem,
and it is not addressed in this FAQ, then please email support
I downloaded the app and the app store says it's installed, but I can't find the icon.
This is not an app problem, and sometimes happens with certain devices. Power down your device and then power it back up. The app icon should now be visible.
Which mobile devices are supported?
The application is universal and will run on an iPhone, iPod Touch, or iPad. If you are using an iPhone or iPod Touch, the pages will sometimes view better in landscape orientation.
Why do I get a message that says "No connection to the server."?
If you get this message intermittently, it's probably caused by a network glitch or a busy server. Restarting the app will usually fix it, although you may have to wait a couple of minutes. If you get this message all the time, your device is probably behind a firewall or connecting through a proxy server or VPN that filters data from the internet. You will then need to try and establish a clean connection.
How do I enable or disable individual bank feeds?
On the iOS platform, the selection of which feeds to include is made from the "Settings" application. Touch Settings, then scroll down to Central Banks in the applications section and enable or disable any of the feeds. On Android, press the menu button while on the opening screen and make your selection there.
Can additional central banks be added?
Yes. Send an email to support with the bank's RSS feed you think should be included, with a reason why, and it will be considered for addition.